How to get Customer ID

When submitting a support ticket through the Arcfra User Support Portal , the Customer ID is required for authentication. First-time users, especially newly installed customers and users of Arcfra, need to contact support@arcfra.com to obtain their Customer ID. This ID is essential for creating future tickets and receiving assistance from Arcfra Support, as it serves as their sole verification code.

Template

When requesting a Customer ID, the following information is needed and should be provided within a simple template:

All fields marked * are required. Please provide complete and accurate information.

After submitting your application to support@arcfra.com, you will be notified as soon as your Customer ID is ready. You can then use this ID for all future support ticket creations.

Sample Application Email

Subject: Application for Arcfra Customer ID - [Your Customer Name]

Dear Arcfra Support Team,

I'm writing to apply for a Customer ID, which I understand is required to submit support tickets through the Arcrra User Support Portal. 

Please find our organization's details below:

Please let me know if any further information is needed. We look forward to receiving our Customer ID so we can fully utilize your support services.

Thank you for your assistance.